Privacy Policy | Prajna AI Technologies

This privacy policy describes how Prajna AI Technologies handles the information collected from users of our online platform and services. We are committed to protecting your privacy and processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies.

Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

Information you provide to us directly: This is information you actively give us when you interact with our site, such as when you fill out forms, register for an account (if applicable), or communicate with us. This might include professional contact details or information related to your inquiries.
Information we collect automatically: When you visit our site, we may automatically collect certain information about your device and your usage of our service. This includes technical information like your IP address, browser type, operating system, referral source, visit duration, and page views. This is collected through cookies and similar technologies.
Information from other sources: We may receive information about you from third parties, such as business partners or service providers, consistent with your settings on those services and applicable laws.

How We Use Your Information

We use the information we collect for various purposes:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
To send you emails (if you have provided your email and consent where required).
To find and prevent fraud.
For compliance purposes, including enforcing our terms of service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Legal Basis for Processing Personal Data

Our legal basis for collecting and using the personal data described in this policy depends on the data we collect and the specific context in which we collect it. We may process your personal data because:

We need to perform a contract with you.
You have given us permission to do so (consent).
The processing is in our legitimate interests and it's not overridden by your rights.
We need to comply with the law.

Sharing Your Information

We may share your information with third parties in the following situations:

With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.
For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
When required by law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a governmental agency).
With your consent: We may disclose your personal information for any other purpose with your consent.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Given our location in India, data processing may occur there. We will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable laws. Where personal data of individuals in the European Economic Area (EEA) is transferred outside the EEA, we implement appropriate safeguards such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.

Data Security

We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following data protection rights:

The right to access, update, or delete the information we have on you.
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object: You have the right to object to our processing of your personal data.
The right of restriction: You have the right to request that we restrict the processing of your personal data.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us using the contact details provided below. We may ask you to verify your identity before responding to such requests.

Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, you can contact Prajna AI Technologies at the following address:

27 Outer Ring Road

5th Floor

Bangalore, Karnataka, 560103

India